Measuring ROI And Metrics For A Social Media Marketing Campaign

Clients often ask how we measure ROI on a social media campaign and that is a tough question as, being a dyed in the wool marketer, I know that ROI is a business metric and not a media metric. So, how do we determine if our client is achieving ‘ROI’ on the social media marketing activity we are engaging in? What a lot of clients have been told is that social media marketing will have a definitive ROI as sales will increase dramatically. Unfortunately it’s not that simple. There are a number of metrics we use to measure our social media marketing efforts for clients and in each case they change as each client is very different. Any marketer will tell you that the first rule of thumb when starting a marketing or advertising campaign is to set objectives. We advise our clients to consider what metrics we could use to measure whether or not we’ve achieved realistic results against the objectives set at the start of the campaign. One of the easiest and true metrics to use for social media marketing campaign success is site traffic. Clients can be dismayed when sales are not reflected against traffic volumes.

A client needs to define overall business objectives for us to work with to ensure that we are applying the right metrics to measure the campaign by as they will change according to which objectives are set. With a full and comprehensive social media marketing campaign implemented over a certain time, Newspapers we can accomplish all of these and more but it’s best to focus on a few. Have marketing costs decreased as a result? Have sales increased as a result? Has brand visibility increased as a result? Is the company gaining a better or improved reputation? Is there now a developed ‘community’ for this company to engage with on an ongoing basis? Has the public perception of their service improved? Has the company derived value from the community in terms of research and development of services? Measuring social media activity with ordinary business metrics doesn’t work as there is so much more to be gained from a social media marketing campaign and a lot of that gain has no metrics to measure it by. Jane van Velsen is the founder of the Social Media Shop Ltd. Jane was trained at Ogilvy & Mather Direct and still uses and teaches those principles of relationship marketing in her clients work today. This social media agency offers online training through video tutorials, full service social media managment and set up as well as full day workshops.

At the same time, marginal productivity in the modern economy was larger than zero implying that wages were higher than in agriculture. As people were assumed to move from regions with lower wages to regions with higher wages, rural-urban migration was expected to grow fuelled by a modern sector characterized by full employment. Self-sustaining growth continues until all surplus labor has been transferred to the modern sector. This is Lewis turning point, where the slope of the labor supply curve becomes positive and further labor cannot be removed without costs in terms of reduction in the food produced in subsistence farming. One weakness of this model is that it does not take into consideration the possibility that the capitalists invest in laborsaving capital equipment. One implication is that the wage-share of total value produced in the modern sector declines (and the capital share increases) and economic growth does not create any new jobs.

This may be called “antidevelopment” economic growth. When seen in view of the contemporary discussions about development strategies, onedifficulty with Lewis’s model is that it neglects the importance of agriculture, which is reduced to a secondary sector. With the new understanding of development emphasizing reduction of poverty and inequality, development of agriculture comes into the fore as most of the poor people are living in rural areas. These two linear stages approaches to development is based on the idea that all countries in principle are alike in the sense that they pass the same development stages. When looking at possible development strategies, it is also important to note changes in the international system from anarchy and conflicts between national states to increased collaboration and the establishment of international organizations. Thus, the Neocolonial Dependence Model recognize an elite ruling class in the developing countries, which is rewarded by and serve international organizations such as the World Bank, IMF and various organizations of the UN.

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